Refund Policy

Last updated: October 6, 2026

Our products are digital downloads delivered electronically. Please review the product description and file format before completing your purchase.

Digital purchases

Because digital files can be accessed immediately after purchase, all sales are generally final once the file has been delivered or accessed, except where a refund is required by applicable law or where one of the situations below applies.

When a refund or replacement may be provided

Please contact us if you were charged more than once for the same order, received the wrong digital product, did not receive access to your purchase, or received a file that is materially defective or corrupted. We will first try to restore access or provide a working replacement. If we cannot reasonably resolve the issue, we may issue a refund to the original payment method.

Change-of-mind purchases

We do not provide refunds simply because you changed your mind after receiving access to the digital product. This policy does not limit any non-waivable consumer rights that apply to you under applicable law.

How to request help

Email elianvorellan@gmail.com with your order number and a short description of the issue.

Refund timing

If a refund is approved, it is sent to the original payment method. Your bank or card issuer may need several business days to post it to your account.